Privacy Policy

Last Updated: April, 2026

1. Overview

At 1:1, a sole proprietorship owned and operated by Karan Ravani ("we," "us," or "our"), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website (1on1global.com) or use our personalized fitness, nutrition, and meal delivery services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Identification Data: Name, age, email address, postal address, and phone number (especially for food delivery or in-person training).
• Health and Physical Data: Height, weight, body composition, medical history, dietary preferences, fitness goals, and fitness assessment metrics. This is strictly required to create a safe and effective personalized plan for you.
• Technical Data: Information about your internet connection, the equipment you use to access our website, and usage details (collected via cookies and Google Analytics).

3. How We Use Your Information

We use information that we collect about you or that you provide to us:

• To present our website and its contents to you.
• To provide you with personalized fitness and nutrition plans.
• To process and deliver your premium chef-crafted meals.
• To communicate with you via WhatsApp, email, or phone regarding your progress, scheduling, or transactions.
• To improve our services, website, and marketing efforts.

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our team: Including our specialized chefs and trainers solely for the purpose of executing your customized plan or delivering your meals.
• To our service providers: Such as delivery logistics partners required to bring food to your address.

5. Data Security

We implement measures designed to secure your personal health and contact information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website or via messaging platforms.

6. Third-Party Analytics

We use Google Analytics and other similar tracking technologies on our website to understand user behavior and measure the performance of our site. These tools may use cookies and similar technologies to collect information about your access to and use of our website. You can learn more about how Google uses this data at their designated policy pages.

7. Retaining Your Information

We retain your personal and health data for as long as you are an active client and for a reasonable period thereafter to facilitate any future return to our services, or as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website's home page or via direct communication. You should periodically review this privacy policy and our website for updates.

9. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, please contact us at:

• Phone/WhatsApp: +91 9867776279 (Founder) / +91 9152363566 (1:1 Official) / +91 8452938684 (Business Head)
• Email: 1on1bykaranravani@gmail.com / karanravani420@gmail.com
• Location: Mumbai, Maharashtra, India