Home Services Kitchen About Book Onboarding

Terms of Service

Guidelines for using our services

Last Updated: April 2026

1. Agreement to Terms

By accessing or using the services provided by 1:1, a sole proprietorship owned and operated by Karan Ravani ("we," "us," or "our"), including our website (1on1global.com), strength training, nutrition counselling, yoga, Olympic lift, and premium food delivery, you agree to be bound by these Terms of Service.

2. Services Provided

1:1 provides personalized health and fitness services encompassing:

  • 1:1 Offline and Online Fitness Training (Strength Training, Yoga, Olympic Lift).
  • Personalized Nutrition Counselling.
  • Premium chef-crafted meal deliveries within Mumbai.

All services are designed and personalized per individual based on assessments, but results may vary based on individual effort, health conditions, and adherence to the program.

3. Medical Disclaimer

The information, training, and guidance provided by 1:1 are for informational and educational purposes only and are not intended as a substitute for professional medical advice, diagnosis, or treatment.

  • Always seek the advice of your physician or other qualified health provider before starting any new fitness or nutrition program.
  • Do not disregard professional medical advice or delay in seeking it because of information or guidance provided by our trainers.
  • If you experience faintness, dizziness, pain, or shortness of breath at any time while exercising, you should inform your trainer immediately.

4. Client Responsibilities and Agreements

By engaging in our programs, you agree to:

  • Disclose all relevant medical history, previous injuries, medications, or dietary restrictions prior to the commencement of any program or food delivery.
  • If not, you assume full responsibility for your actions and any risks associated with physical exercise and dietary changes.

5. Booking, Payments, and Cancellations

  1. 5.1 Booking, Payment & Fee Structure: All services require prior booking and payment to secure a slot. Accepted payment methods include UPI and Bank Transfer. Prices are subject to change, and the applicable rates at the time of booking will govern your service agreement. Fees are subject to verticals and the number of sessions you opt for.
  2. 5.2 Cancellations & Rescheduling: Because we offer specialized 1:1 services and chef-prepared foods, proper notice is required for changes:
    - Training Sessions: Cancellations or rescheduling requests must be communicated at least 12 hours in advance. Failure to do so may result in the session being forfeited. - Food Delivery: Modifications, pauses, or cancellations to your regular delivery schedule must be made at least 24-48 hours in advance (per prior arrangement with the Founder). Short-notice cancellations may result in charges for the prepared food.

6. Subscriptions and Refunds

Services (training programs, meal plans and food delivery) are non-transferable. We do not offer refunds on partially completed programs, or meal plans unless expressly agreed upon in a case of a documented medical emergency or under our sole discretion.

7. Premium Food Delivery (Mumbai Only)

Our chef-crafted meals are prepared with high-quality ingredients based on your personalized plan. You are responsible for proper storage of meals immediately upon delivery. 1:1 relies on external delivery partners and while we strive for punctuality, we are not liable for incidental delays caused by weather, traffic, or unforeseen circumstances.

8. Intellectual Property

All content provided by 1:1, including but not limited to training methodologies, meal plans, nutritional advice, and digital content, is the intellectual property of 1:1 (Sole Proprietorship) and/or its owner, Karan Ravani. You may not reproduce, distribute, modify, or create derivative works from this content without our express written permission.

9. Limitation of Liability

While we are committed to delivering safe, thoughtful, and high-quality services, outcomes may vary based on individual circumstances and adherence. We strongly encourage all clients to follow guidance carefully, disclose their any relevant medical history, pre-existing conditions, injuries, or ongoing treatments (prior to and during their) engagement with us, and consult relevant professionals where necessary to ensure the best and safest experience. To the extent permitted by applicable law, 1:1 (Sole Proprietorship), its owner, trainers, chefs, and affiliates cannot be held responsible for any indirect or unforeseen damages, or for injuries that may arise during participation in our programs.

10. Modifications to the Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted to this page. Continued use of our services after such modifications constitutes your acknowledgement and acceptance of the updated terms.

11. Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

  • Phone/WhatsApp: +91 9867776279 (Founder) / +91 9152363566 (1:1 Official) / +91 8452938684 (Business Head)
  • Email: 1on1bykaranravani@gmail.com / karanravani420@gmail.com
  • Location: Mumbai, Maharashtra, India